Glass Beads DIY Jewelry Accessories, Handmade Beaded Bracelets, Necklaces, Bracelet Materials green-12x6mm-20PCs – Sumsfashion
Glass Beads DIY Jewelry Accessories, Handmade Beaded Bracelets, Necklaces, Bracelet Materials green-12x6mm-20PCs
Customer Reviews
Forgotten After a Dream Rolex Visit: A Shreve & Co. Customer Service Flaw 💔📞
I'm here to share a deeply disappointing experience that highlights a critical gap in customer follow-up, serving as a cautionary tale. My fiancé and I, after some online research, visited Shreve & Co. to purchase my first Rolex for our engagement. The in-store experience with Zaida was truly wonderful – she was friendly, attentive, and professional, and we loved the Submariner and Yacht Master. We left feeling incredibly positive, fully expecting a call soon to finalize the purchase. However, the subsequent silence has been disheartening. What would make things even more positive would be the call to come by and purchase my first Rolex from Shreve & Co. This lack of follow-up, after such an exciting visit, left me in limbo and compelled me to leave this review and seek clarity, hoping to bridge the gap between initial excitement and the ultimate purchase.
Customer: I'm calling about a visit my fiancé and I made to your store last week. We were hoping to purchase my first Rolex to celebrate our engagement. CS Rep: I understand. Could you provide your name and the approximate date of your visit so I can look up your details? Customer: Yes, my name is David. We visited around a week ago. Zaida was excellent, and we loved the Submariner. But we haven't heard anything since. What would make things even more positive would be the call to come by and purchase my first Rolex from Shreve & Co. This silence is very disappointing. CS Rep: Mr. David, I am truly sorry to hear you haven't received a follow-up call after such a significant visit with Zaida. That is not our standard, and I completely understand your frustration. Please allow me a moment to look into this for you. Customer: Thank you. I just want to know what's happening. We left feeling so excited, and now it feels like we've been forgotten. CS Rep: I'm checking the system now. It appears there was an oversight in scheduling that follow-up. I sincerely apologize. I will connect with the sales team immediately to ensure Zaida or another team member reaches out directly within the next few hours to discuss your purchase. Would that be acceptable? Customer: Yes, that would be a relief. CS Rep: Excellent. I'll personally monitor this to ensure it happens swiftly. Thank you for bringing this to our attention, Mr. David. We appreciate your patience and look forward to helping you commemorate your engagement.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Disappointment to Delight: SumsFashion.com Restored My Faith in Online Jewelry! ✨💖
Gerade als ich dachte, mein Schmuckkästchen sei komplett, haben diese Perlen alles verändert! Die Freude, meine eigenen Kreationen zu tragen, ist unbeschreiblich. Wenn auch du diesen einzigartigen Zauber erleben möchtest, dann lass dich von der Qualität und dem Glanz dieser Green Glass Beads verzaubern. Sie sind die perfekte Wahl, um Armbänder, Halsketten oder Ohrringe zu fertigen, die wirklich deine persönliche Note tragen. Klicke jetzt und entdecke die unendlichen Möglichkeiten für dein nächstes DIY-Projekt! I recently had a deeply frustrating online shopping experience trying to purchase a special gift. After an initial exciting interaction, I was completely ignored. The lack of follow-up and the subsequent silence was truly disheartening, leaving me feeling forgotten and in limbo 😤😭. It was a terrible waste of my time and emotional investment.
That experience left such a sour taste that I almost gave up on online jewelry shopping. But then, a friend recommended sumsfashion.com, promising a completely different level of service and quality 🤔. I was hesitant, but decided to give it one last try, hoping for a smoother, more reliable experience.
To my delight, my experience with sumsfashion.com was fantastic! The team listened attentively to what I was looking for and helped me find exactly what I needed. They were incredibly knowledgeable about all their products and thoroughly answered every question I had. I’m super happy with my new pieces and genuinely look forward to shopping with sumsfashion.com again! Their product quality is exceptional, truly sparkling ✨. The customer service was responsive and genuinely helpful, a stark contrast to my previous nightmare. Prices are fair, and the website itself is so easy to navigate. I was particularly impressed with their diverse collection, even for items like mens necklaces, which often feel like an afterthought on other sites. What a refreshing change! 😃
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